FAQ ( Frequently Asked Questions )

Our Promises To You

Guaranteed 4 hours or less response time

From the time of your call we guarantee a technician will arrive at your home/office within 4 hours - as long as you call before 10AM that day.

100% unconditional satisfaction guarantee

We are devoted to ensuring that you are completely satisfied with our service before we leave.

No technical jargon

Why would you learn a complicated computer language you would never use? We talk to you in plain English, not “geek speak”.

Service you can count on

For PC Repairs Brisbane service extends beyond simply fixing the problem, to helping you understand how to avoid similar issues in the future, and discussing any concerns you may have.

Competitive pricing

Our aim is to provide you with the best service, expertise, and price. All our products and services are competitively priced to ensure you get value for your money.

Unmatched expertise

To offer you the latest solutions we employ technicians with varied skill sets and fields of expertise.

General FAQ

How do I contact you?

Either call our office at 04­-0375-5519 to speak with friendly staff about our repair services and applicable costs or leave a Repair Request on our website.

Do you service my area?

We service Brisbane, Logan, Ipswich, the Gold Coast, and part of the Sunshine Coast. If you are unsure if we service your area, just give us a call.

How long will the repair take?

That depends on the complexity of what needs to be done. We try to find the balance between walking you through your queries, and fixing the problem as efficiently as possible.

Do you support products that weren't purchased from PC Repairs Brisbane?

Yes; however, we cannot honor other company’s warranties.

Networks FAQ

Can I share my printer with more than one computer?

Absolutely. There are many ways to connect your printer to multiple computers. For example, by purchasing a network compatible printer.

Is a wireless network safe?

Yes, provided the network is correctly configured. Wireless Encryption Protocols can be used to encrypt the signals on a wireless router. Passwords should also be used on networked computers and the wireless network itself. Contact us to discuss the best way to secure your network.

Can you troubleshoot an existing small network?

Yes. We can troubleshoot most home and small business networks even if we did not originally install it.

Client say's:

Computer Repairs Brisbane Testimonial

Igor, Sunnybank

Highly recommend, Ben fixed my computer on site. Very happy with the work, will use them again.

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